0 (5).mp4 〈2026 Update〉

: Use empathetic listening (smiling, nodding, maintaining eye contact) to build rapport with the caregiver.

You can find official documentation and the most current reference guides on the New York State Department of Health website or the OCFS Reference Guide (PDF) . 0 (5).mp4

: To use the tool officially, you must demonstrate reliability (typically a score of 0.70 or greater) on a case study through the TCOM Training website . Accessing the Full Guide Accessing the Full Guide When preparing to conduct

When preparing to conduct a CANS assessment for a young child, practitioners are encouraged to follow these guidelines: : Use empathetic listening (smiling

: It is a standardized tool used by Health Homes and other service providers to ensure a consistent, strength-based approach.

: At the end of the session, summarize both needs and strengths to help the family see the total picture, and allow them to adjust any ratings if they feel a detail was missed.