This is the fastest way. Bring your receipt (or the card you used) and a valid photo ID.
You can use the Best Buy Returns Center to print a prepaid shipping label, though in-store is often safer for high-value electronics to ensure they are inspected and accepted on the spot. Best Buy Return Tips best buy phone return
"I think it's worth it to just go in person. I had a return almost denied because of a tiny scratch I hadn't noticed, but the manager cleared it since I had all the original packaging." This is the fastest way
"I found that being a Total member didn't help with the phone window specifically; that 14-day rule is set in stone for anything with a SIM card." best buy phone return