: Use the Chat Now feature on the Best Buy Support page. Agents can often create a transaction for you and manually apply the certificate. Community Experiences
Are you trying to use the certificate for a or a physical product ? best buy reward certificate not working
: Ensure you are logged into the exact account that earned the rewards. Many users accidentally create multiple profiles; rewards earned on a Best Buy Credit Card may be linked to a different email than your primary online account. : Use the Chat Now feature on the Best Buy Support page
If the certificate still won't apply, you can use these official channels for a manual fix: best buy reward certificate not working