Buying Process May 2026

: The customer responds with a specific keyword (e.g., "YES," "BUY," or a quantity like "2") to initiate the purchase.

To make your buying process effective, your outbound messages should follow these principles: Make Buying Easy With Text-to-Order - Mailchimp buying process

: A customer first opts into a business's SMS program, usually providing their shipping address and payment method (like Shop Pay ) to be kept on file. : The customer responds with a specific keyword (e

: Payment is captured, and the customer is notified once the item is out for delivery. Best Practices for "Selling Text" Content Best Practices for "Selling Text" Content The buying

The buying process using text messages—often called —simplifies the customer journey by allowing purchases through a simple reply, bypassing traditional checkout pages and carts . Step-by-Step Text Buying Process

: The business sends a targeted text message featuring a product, special deal, or "product drop".

: The system automatically processes the order using the stored payment and shipping info. The customer receives an immediate text confirmation.