Chase does not typically charge a flat "service fee" for the exchange, but they do include a markup on the exchange rate (the "spread"). This markup can be significantly higher than the mid-market rate you see on Google. Better Alternatives for Travelers
Use your Chase debit card at major Vietnamese banks like VPBank or TPBank , which often have higher withdrawal limits and lower fees for foreign cards. buying vietnamese dong at chase bank
While does not maintain a physical stock of Vietnamese Dong (VND) at most local branches, you can typically order it through them if you are an existing customer. However, recent travelers and financial guides often recommend alternative methods for getting the best value when heading to Vietnam. Ordering VND at Chase Bank Chase does not typically charge a flat "service