They only pay for the metal content . They do not compensate you for diamonds or gemstones in these pieces—you are advised to have them removed before shipping.
If you recently bought something and just changed your mind, you can get a full refund if you act quickly: does kay jewelers buy back jewelry
You request a "Gold Exchange Packet," ship your items for free, and Kay assesses their value based on metal weight and current market rates. They only pay for the metal content
The short answer is for most jewelry . Instead, they primarily offer a Diamond Trade-In Program where you can trade old diamond jewelry for a newer, more expensive piece. The short answer is for most jewelry
The new diamond jewelry you purchase must cost at least double the trade-in value of your original piece. For example, if you trade in a $1,000 ring, you must buy a new one costing at least $2,000.
Unlike the trade-in program, this pays out via a check . 3. Return & Exchange Window
Here is a review of their available "buyback" and exchange options: 1. The Diamond Trade-In Program (Most Common)