: The specific version of the NordVPN software you are running.
: Open the NordVPN app and go to Settings > Advanced . Run Diagnostics : Click on the Run Diagnostics tool. Download File with capture nord.txt
: The file is designed for troubleshooting only and does not contain your passwords, billing info, or browsing history. : The specific version of the NordVPN software
: Basic OS details to ensure compatibility with features like Threat Protection Pro. Security Considerations : The file is designed for troubleshooting only
You can typically retrieve this file through the on Windows or macOS. The process involves capturing a "diagnostic report" which bundles logs into a downloadable format for support review.
: Logs of failed connection attempts or protocol switches.
While NordVPN maintains a strict no-logs policy regarding your browsing activity, this specific text file includes technical details such as: