: Generating or "matching" an emotion to the task at hand.
: Accurately recognizing how you and those around you are feeling. The Emotionally Intelligent Manager: How to Dev...
: Predicting how a team might react to a major announcement (e.g., how frustration might turn into anger) and planning a response based on that "emotional blueprint". 4. Managing Emotions (Do It with Feeling) : Generating or "matching" an emotion to the task at hand
: Noticing subtle facial expressions, body language, and tone of voice to understand the real mood of a meeting or a team member. 2. Using Emotions (Get in the Mood) Using Emotions (Get in the Mood) : Staying
: Staying open to emotions—even uncomfortable ones—and integrating them into your logic.
In their book, , David R. Caruso and Peter Salovey argue that emotions are not irrational distractions but essential "data" for making smart decisions.