One of its standout features is the , which simplifies the remote connection process:
: The technician provides a lightweight "Customer Module" to the end-user, which does not require installation or administrative rights to run. One of its standout features is the ,
: Once the customer opens the module, they can "share" their local USB device, making it appear to the technician's computer as if it were plugged directly into their own USB port. One of its standout features is the ,